Gmail Inquiry Automation with AI Department Routing
Problem: Company inquiries coming from Gmail need to be sorted, tracked, and sent to the right department without manual handling.
Workflow: Gmail captures unread inquiries, Gemini extracts and classifies the request, then n8n routes it to the correct department, creates the ticket, updates Google Sheets, and sends the proper Slack notification.
Result: Faster inquiry handling, cleaner ticket tracking, and more consistent department routing.